Comments on: Parsec on HMP now – Going the s/w Way! http://dialerwar.wordpress.com/2007/12/01/parsec-on-hmp-now-going-the-sw-way/ Discuss Technology and Options for SME Call Center Solutions Thu, 09 Apr 2009 23:06:48 +0000 http://wordpress.com/ hourly 1 By: Kartikey Sharma http://dialerwar.wordpress.com/2007/12/01/parsec-on-hmp-now-going-the-sw-way/#comment-33 Kartikey Sharma Sat, 05 Jan 2008 10:33:41 +0000 http://dialerwar.wordpress.com/2007/12/01/parsec-on-hmp-now-going-the-sw-way/#comment-33 We that is Telesynergy or itgindia tried exploring the soft switch based dialer based on asterisk majorly based on vicidial by designing our own application and also tying up with the existing vendors but the experience was not good as the product is cheap but not only non reliable but impossible to produce a flawlless system and thus a satisfied customer. When we launched our soft dialer and sold it to some customer and it ended up giving us lots of issues and problems which led us to come back on our USP through which we managed to sell our hardware based call center solution to our 150 satisfied companies throughout india. We are still successfully selling ou hard dialer in india and abroad in hosted premised and renal models. You can call me for any further details on 0091 9314800061. Regards, Kartikey Sharma BDM, ITG INDIA +91-9314800061 biz_itg on yahoo,msn and skype We that is Telesynergy or itgindia tried exploring the soft switch based dialer based on asterisk majorly based on vicidial by designing our own application and also tying up with the existing vendors but the experience was not good as the product is cheap but not only non reliable but impossible to produce a flawlless system and thus a satisfied customer.

When we launched our soft dialer and sold it to some customer and it ended up giving us lots of issues and problems which led us to come back on our USP through which we managed to sell our hardware based call center solution to our 150 satisfied companies throughout india.

We are still successfully selling ou hard dialer in india and abroad in hosted premised and renal models.

You can call me for any further details on 0091 9314800061.

Regards,
Kartikey Sharma
BDM, ITG INDIA
+91-9314800061
biz_itg on yahoo,msn and skype

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