Smart move .. with a new looking website.
From a “I am a Hardware Dialer” Parsec technoliges has gone the software way. They have announced compliance with the HMP library of Intel. There has to be more value add for it to pickup again. Not Just “Me too VoIP” but a step in the right direction I must say.
What are Cube, Telesynergy thinking? Any takes if these guys have got a SIP version of there solution?
Is anyone exploring there own soft-switch?
Tags: parsec, soft dialers, hard dialer, cube, telesynergy
January 5, 2008 at 10:33 am
We that is Telesynergy or itgindia tried exploring the soft switch based dialer based on asterisk majorly based on vicidial by designing our own application and also tying up with the existing vendors but the experience was not good as the product is cheap but not only non reliable but impossible to produce a flawlless system and thus a satisfied customer.
When we launched our soft dialer and sold it to some customer and it ended up giving us lots of issues and problems which led us to come back on our USP through which we managed to sell our hardware based call center solution to our 150 satisfied companies throughout india.
We are still successfully selling ou hard dialer in india and abroad in hosted premised and renal models.
You can call me for any further details on 0091 9314800061.
Regards,
Kartikey Sharma
BDM, ITG INDIA
+91-9314800061
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