Comments on: List of Dialers

By: mohammed

mohammed — Thu, 09 Apr 2009 23:06:48 +0000

i dont think any other dialer is as good as skype i am using skype since last 1 year and i never faced any problem with it so i think this is the most wonderful dialer where in which you can also subscribe for your user

By: EHS

EHS — Sat, 14 Mar 2009 12:44:25 +0000

Both are not good well technology

By: EHS

EHS — Sat, 14 Mar 2009 12:42:59 +0000

Hi All
Total Telecom Contact Center Management solutions and also offers total Information Technology solutions for diverse business environments.

Our technology areas include: BPO & KPO Projects, Telecom Projects,Govt.Projects,100% Contact Center Solutions (Inbound/Outbound-DIALER or Galaxy blended), Business consulting ,Banking Solutions, Dialers, Interactive Voice Response System, CTI, Voice logging, Unified Messaging, SMS, Call logging & Call accounting software.

By: Sameer

Sameer — Thu, 03 Jul 2008 13:50:47 +0000

Hi Guys.

Can anyone pls tell me 100% AMD is good or not?
If I have an option to choose among 2 dialer
1st one is giving me 80-85% AMD
2nd one is giving 100% AMD..
which 1 I choose?

Sameer.!

By: webmaster

webmaster — Sat, 28 Jun 2008 08:51:20 +0000

Great Job interesting topic , I would like to read more on this topic and Bpo Services .

By: dialerwar

dialerwar — Wed, 18 Jun 2008 12:59:28 +0000

I was doing some scrutiny on the posts and very surprising that same email ID has been used to post as a customer and a provider from one of the vendors (C-zenrtix).

This should be looked at as a warning to the people who are trying to defocus the posts.

you have callcentersindia for all the spamming of the world.

I will be banning the authors in case this is repeated.

- moderator

By: Balaji

Balaji — Thu, 05 Jun 2008 11:23:24 +0000

Dear Mr. Raman Bhasin,

I am from Pan Cyber Infotech. We deal with contact center solutions. Our solution for conatact center is a blended one with dialer, IVR, recording and CRM.

further details you can reach me at
balaji@pancyber.com
9952964644
Regards,
Balaji

By: Abhishek

Abhishek — Wed, 28 May 2008 10:24:26 +0000

Hi Mr. Bhasin,

I represent Drishti, and I’d like to talk with you regarding our outbound solution with pre-integrated CRM as well. Kindly visit our website http://www.drishti-soft.com or get in touch with me @ abhishekprakash@drishti-soft.com

Regards
Abhishek Prakash

By: Raman Bhasin

Raman Bhasin — Tue, 20 May 2008 12:52:54 +0000

I have got a proposal from C-Zentrix Dialer with closely coupled Field Executive CRM which is running with some major Insurance and Securities companies. The demo which was done seemed impressive and I have not been able to figure out any other provider giving such coupled Dialer with CRM for Field Executives. Can any one give me a feedback is there any other dialer in the market with similar CRM for field executives and lead management. I will like to test few more before I finalize something.

By: dialerwar

dialerwar — Tue, 13 May 2008 14:19:06 +0000

Hi Raman

Now thats a pertinent question.

Most solutions would have a integrated basic CRM which can popup the client details and should be able to customize the same. (Beware of Desktop application based clients where CRM can not be customized.

A good solution would also offer you integration with some of the good CRMs in the industry. One CRM that I have had a chance to look in indian financial services is Talisma. You can also look at SAGE.

Points for basic CRM evaluation are:
- Can Call Center solution integrate with 3rd party CRMs
- Does the solution offer easily customizable Web based CRM
- How complete is the CRM apart from basic information about the client.

Happy searching and keep us posted.